Terms and Conditions

Welcome to Harness. Harness Calendar LLC ("Harness", "we", "us", "our") operates this platform. By accessing or using our service, you agree to be bound by these Terms and Conditions.

1. Acceptance of Terms

By accessing or using the Harness platform, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use License

Permission is granted to temporarily use the Harness platform for personal, educational, or business purposes, specifically for managing private instruction and studio operations as intended by the platform. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose not related to your private instruction business
• Attempt to decompile or reverse engineer any software contained on Harness
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Harness at any time.

3. User Data and Privacy

Your use of Harness is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy for information on how we collect, use, and disclose information.

4. Instructor Accounts

To run a studio on Harness, you must register for an instructor account. You agree to provide accurate, current, and complete information during registration and to keep it up to date. You are responsible for safeguarding your credentials and for all activity that occurs under your account.

5. Portal Accounts

Harness includes a portal where students, parents, guardians, and other contacts designated by an instructor ("portal users") can view information their instructor shares with them, such as lesson schedules, lesson notes, and invoices.

• Access is granted by the instructor. A portal user can sign in because their instructor added their email address to a student's records. The instructor controls what each portal user can see and can remove access at any time. Harness does not open portal accounts on its own.
• The instructor's records stay under the instructor's control. Portal users can view information their instructor shares and take actions the portal makes available to them, such as paying invoices. Any action a portal user takes that affects scheduling or billing is a request to, or transaction with, the studio and is subject to the studio's own policies.
• By signing in to the portal, you agree to these Terms and our Privacy Policy.
• Portal users may not share their sign-in access with others or use information from the portal for purposes unrelated to their relationship with the studio.
• Minors. Portal accounts are intended for adults. For a student under 13, a parent or guardian should hold the portal access. Instructors must obtain parental or guardian consent before granting portal access using a minor's own email address (see Section 6 below).
• Portal users may delete their portal account at any time from the portal's Settings. Deleting a portal account removes your sign-in identity. It does not delete the studio's records about the student; those remain under the instructor's control.

6. Instructor Responsibility for Student Data

As an instructor using Harness, you are the data controller for any student information you enter into the platform. You are responsible for:

• Ensuring the accuracy and lawfulness of all student data you enter
• Obtaining proper consent — including parental or guardian consent for students under 13 — before entering personal information about minors into the platform or granting a minor portal access, in compliance with COPPA and any other applicable laws
• Complying with all applicable privacy laws and regulations related to the student data you manage through Harness

Harness is not liable if an instructor enters student data without obtaining the required consent or in violation of applicable law.

7. Acceptable Use of Student Data

You agree to use student data stored on Harness only for purposes directly related to your instructor-student relationship. You may not:

• Use the platform to store personal data unrelated to private instruction
• Share student data obtained through Harness with unauthorized third parties
• Use student contact information for purposes outside the instructor-student relationship (such as marketing unrelated products or services)

8. Account Termination and Data Deletion

You may delete your account at any time. Upon account deletion, all associated data — including student records, lesson history, and invoices — will be permanently deleted within 30 days. This action is irreversible.

If you wish to export your data before deleting your account, please contact us at the email provided at the end of these terms and we will assist you.

Portal users may delete their portal sign-in identity at any time from the portal's Settings. This removes the portal account but does not delete the studio's records about the student, which remain under the instructor's control.

9. Payments, Subscriptions, and Fees

Instructor subscriptions. Some features of Harness require a paid subscription. Current plans and pricing are listed on our pricing page. Subscriptions are billed in advance through Stripe, our payment processor, and renew automatically until canceled. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are not refunded for partial billing periods.

Free tier and trials. We may offer free plans or trial periods. When a trial ends, some features may become limited until you subscribe. We may change the features included in free plans, and may change subscription pricing with advance notice; pricing changes apply from your next billing period.

Student and family payments. Instructors may collect lesson payments through Harness using Stripe. These payments are transactions between the payer and the instructor; Harness is not a party to that transaction. Refunds or disputes relating to lessons or studio charges are between the payer and the instructor and are subject to the studio's own policies.

Stripe accounts. Payouts to instructors are handled through Stripe. By connecting a Stripe account, you also agree to Stripe's applicable terms, including the Stripe Connected Account Agreement.

10. Disclaimer of Warranties

The Harness platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Harness does not warrant that the platform will be uninterrupted, error-free, or free of harmful components, or that any data you store on the platform will not be lost or corrupted.

11. Limitation of Liability

In no event shall Harness or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use Harness, even if Harness or a Harness authorized representative has been notified orally or in writing of the possibility of such damage.

12. Intellectual Property

All intellectual property rights in the Harness platform and its content — including but not limited to software, design, text, graphics, and logos — remain the exclusive property of Harness Calendar LLC. Nothing in these Terms transfers any intellectual property rights to you. Your use of the platform does not grant you any ownership interest in the platform or its content.

13. Indemnification

You agree to indemnify, defend, and hold harmless Harness Calendar LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to: (a) your use of the platform; (b) your violation of these Terms; (c) your violation of any applicable law, including COPPA; or (d) any student data you enter into the platform without proper authorization or consent.

14. Dispute Resolution

In the event of any dispute arising from or relating to these Terms or your use of the platform, you agree to first attempt to resolve the dispute informally by contacting us at hello@harnesscalendar.com. If the dispute is not resolved within 30 days of your initial contact, either party may pursue formal legal proceedings in accordance with the Governing Law section below.

15. Accuracy of Materials

The materials appearing on Harness could include technical, typographical, or photographic errors. Harness does not warrant that any of the materials on its website are accurate, complete, or current. Harness may make changes to the materials contained on its website at any time without notice.

16. Links

Harness has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Harness of the site. Use of any such linked website is at the user's own risk.

17. Modifications

Harness may revise these Terms from time to time. When we make a material change, we will notify you (for example by email or by a notice within the platform) and update the "Last updated" date at the top of this page. Your continued use of the platform after a revision takes effect constitutes acceptance of the revised Terms. If you do not agree to a revision, you should stop using the platform; you may delete your account as described in the Account Termination section.

18. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. You irrevocably submit to the exclusive jurisdiction of the state and federal courts located in the State of Texas for the resolution of any disputes arising from or relating to these Terms or your use of the platform.