Before you start
- Online card payments are a Professional feature. On Hobby, the Connect with Stripe button is locked. See Settings → Subscription.
- You don’t need Stripe to bill. Manual payments (cash, check, transfer) work on every plan. See Record a payment.
Steps
Connect with Stripe
Click Connect with Stripe. This sends you to Stripe to set up the account that receives your payouts.
Finish Stripe's onboarding
Complete Stripe’s steps: business details, bank account, identity. This happens on Stripe, not in Harness.
Connection states
The Stripe settings page shows where your connection stands and the next action.| Status | What it means | What to do |
|---|---|---|
| Not connected | You haven’t set up Stripe yet. | Click Connect with Stripe. |
| Incomplete | You started Stripe’s onboarding but didn’t finish. | Click Resume setup. |
| Connected | Stripe is live. You can take card payments. | Nothing. Use Manage in Stripe to view your account. |
| Needs attention | Stripe paused payments. It usually needs more information from you. | Click Check status, or Go to Stripe to fix it. |
| Disconnected | The connection ended. | Click Reconnect to resume payments. |
What connecting unlocks
Once Stripe is connected:- The Accept online payments toggle on an invoice becomes usable. See Send an invoice.
- A sent invoice carries a pay link, so recipients can pay by card from the email.
- Card payments record on their own. See Record a payment.
Disconnecting
You can disconnect Stripe from Settings → Stripe. When you do:- Active pay links stop working.
- Unpaid invoices stay unpaid. Nothing is cancelled or settled.
- You collect what’s owed manually: cash, check, or transfer.
FAQ
Is there a fee?
Is there a fee?
Yes. Stripe charges 2.9% + $0.30 per successful card payment, taken from each online payment and shown on your Stripe settings page. Manual payments you record yourself have no Harness or Stripe fee.
Why does my status say Needs attention?
Why does my status say Needs attention?
Stripe paused payments, usually because it needs more information to verify your business or identity. Click Check status or Go to Stripe to see what it’s asking for and clear it.
Can I still take cash without Stripe?
Can I still take cash without Stripe?
Yes. Recording cash, check, and transfer payments works on every plan. Stripe is only for taking card payments through an invoice’s pay link. See Record a payment.