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Your notifications inbox is the in-app record of things that require your attention and is located in your navigation bar as a bell icon. Most notifications also have an email counterpart. A red dot on the bell means something arrived since you last opened the list. Opening the list clears the dot. The number beside the bell is the total count of notifications in the list.

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List of notifications

NotificationWhen it appearsClicking it opens
Billing run completeAutomated billing finishes a run that created or sent invoices. A run with nothing to do stays silent.Your invoices’ Sent tab
Invoice couldn’t be sentAutomated billing held an invoice because the account has no billing recipientThe account, so you can add a recipient
Payment receivedA card payment goes through, or a bank payment settlesFinances → Transactions
Bank payment startedA bank payment is authorized and starts clearingFinances → Transactions
Payment failedA card or bank payment is declinedFinances → Transactions
Dispute openedA payer disputes a charge with their bank. Respond in Stripe before its deadline.The Stripe disputes dashboard, in a new tab
Dispute wonA dispute resolves in your favorFinances → Transactions
Dispute lostA dispute resolves against youFinances → Transactions
Subscription payment failedYour own Harness subscription payment doesn’t go throughSettings → Subscription
New student submissionA family submits your sign-up formYour students’ Pending tab
Event scheduledSomeone books through a scheduling linkThe calendar, on the booked day
Event rescheduledA student moves an event through a reschedule linkThe calendar, on the new day
A red icon marks a problem that needs action. Green marks money in your favor. Gray is routine activity.

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Dismiss and clear

Click anywhere on a row to go to its target. Click the ✕ to clear that notification; Clear all in the header removes every row at once. Dismissing is permanent: there is no read state, archive, or undo. The list keeps your 50 most recent notifications. Dismissing a notification doesn’t change what it reported.