Accounts and students

A billing account is someone who you send invoices and request payment.

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An account is the payer, not the student

A student takes lessons; an account pays for them. The account receives invoices and carries the balance, not the student. Every active student belongs to at least one account, and adding a student creates their own account automatically.

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Shared and family accounts

A shared account groups several students under one payer. A student isn’t limited to one account. The same student can be billed partly through a family account and partly through their own, for instance. When a student belongs to more than one account, a Lessons bill to picker appears on their profile’s Billing accounts card. It names the account that receives the charges generated from their lessons.

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Who gets billed

Billing recipients are the account’s contacts, set when you create or edit the account in Finances → Accounts. These are separate from a student’s notification settings: a student’s Lesson details and Lesson schedule recipients control lesson emails, not invoices. See Contacts and notifications.