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Deleting a student removes them for good. It scrubs their personal information and takes them off future lessons. To pause a student you might bring back instead, see Deactivate a student.
1

Open the Delete dialog

On the student’s profile, click the … menu and choose Delete. Harness checks the student’s financial state and then shows one of two dialogs.
2

If deletion is blocked

If the student has sent invoices with outstanding balances, deletion is blocked. The dialog lists each invoice to resolve first, along with the account it bills (and whether it’s shared with other students).Void or settle those invoices, then reopen the Delete dialog. Until they’re resolved, only Close is available. To void or record a payment, see Send an invoice.
3

Confirm the deletion

Type delete to confirm.
Once you confirm:
  • The student’s personal information (their name and contact details) is removed. Anywhere they still appear in your records, they show as an anonymized label such as Student #4a2f.
  • Their lesson attendance and financial history stay intact for your records.
  • They leave the Active, Inactive, and Pending lists on the Students page.
  • Unpaid charges are voided. Partially paid charges stay on the books, so the unpaid remainder is still owed on the account.
  • Any credit on the student’s account is cleared.
Deleting can’t be undone. If there’s any chance the student returns, deactivate them instead. That pauses the student and keeps everything.
Deleting a Locked student (a Hobby studio over its student cap) frees a slot; see Plans and limits for how locked students work.