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Every email Harness sends is kept as a record: who it went to, what it said, and what became of it. Emails Harness sends lists what triggers each one; this page covers where the record lives and what you can do with it.

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Where it lives

Both lists run newest first. Each recipient gets their own copy of an email, and each copy is its own row: an invoice to two parents appears twice, and neither parent sees the other’s address.
A student's Messages tab with a few rows (an invoice, lesson notes), the To column showing name over address, and a green Delivered pill plus one Bounced pill

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What a row shows

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Read a message

Click a row to open it. The panel shows who received it, when, the sending and reply-to addresses (click any address to copy it), and the email exactly as it arrived. Links inside the message are shown but don’t work: the record is for reading, not for acting on the recipient’s behalf. Attachments are listed by name. Where there is nothing to show, the panel says why: mail sent before Harness kept email content has no body to display, and a send that failed before an email was composed has none either.

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Send a message again

One action on each row (the … menu, or the button on the open message), with two labels: Try again uses the contact’s current address, so correcting a typo and retrying proves the fix in two clicks. The resend lands in the list as a new row with its own status, and opening it shows which email it copies, with a View original link. Invoices resend differently: Send again on an invoice re-runs the invoice’s own send, with today’s figures, a fresh PDF, and the invoice’s recipients. The confirmation says so before anything sends. Resending isn’t offered while a message is still sending, when its address is no longer receiving mail, or when the original wasn’t recorded fully enough to copy. Wait a few minutes between resends of the same message.